Privacy Policy
Last updated: 01.09.2025.
At Inspira Counselling Services, we care deeply about your trust and your privacy. Reaching out for counselling often involves sharing sensitive and personal information, and we want you to feel safe knowing that your details are kept secure and confidential.
This policy explains how we collect, use, and protect your personal information, in line with the Information Technology Act, 2000 and IT Rules, 2011 (India), as well as
international best practices like the General Data Protection Regulation (GDPR).
⸻
1. Information We Collect
We may collect:
• Basic contact information (name, email, phone) when you book an appointment or fill out forms.
• Information you share during sessions or through communication with us (handled with the highest confidentiality).
• Website use data such as IP address, browser type, or pages visited (to improve your online experience).
If you are outside India, your information will be handled in accordance with applicable privacy laws in your country (such as GDPR for EU residents).
2. How We Use Your Information
We use your information only to:
• Provide counselling and related services.
• Respond to enquiries and appointment requests.
• Share updates or resources if you have opted-in.
• Improve our website and services.
We do not sell, rent, or misuse your information.
3. Confidentiality in Counselling
Everything you share in counselling is strictly confidential. We will only share information if:
• There is risk of harm to yourself or others.
• We are legally required to do so by authorities.
Otherwise, your information is never shared without your consent.
4. Data Storage & Security
• Information is stored securely, with access restricted to authorized professionals.
• We use safeguards to protect against unauthorized access, disclosure, or loss.
• For clients in the EU/UK, data is processed lawfully under GDPR principles (consent, purpose limitation, security).
5. Sharing of Information
We may share your data only with:
• Trusted service providers (such as secure booking or email systems), who are bound by confidentiality.
• Legal authorities if required by law.
We never share data for marketing or unrelated purposes.
6. Your Rights
You have the right to:
• Request access to the information we hold about you.
• Ask for corrections or deletion of your data.
• Withdraw consent for communication at any time.
• For EU/UK clients: request restriction of processing or data portability (as per GDPR).
7. Cookies & Website Use
Our website may use cookies to enhance browsing and understand visitor behaviour. You can disable cookies in your browser if you prefer.
8. Third-Party Links
Our website may link to other sites (e.g., resources). Please note, we are not responsible for their privacy practices.
9. Updates to This Policy
This policy may be updated from time to time. The revised version will always be posted here with the updated date.
10. Contact Us
If you have any questions, concerns, or requests regarding your privacy:
📧 Email us: support@inspiracounselling.com
Privacy Policy
Last updated: 01.09.2025.
At Inspira Counselling Services, we care deeply about your trust and your privacy. Reaching out for counselling often involves sharing sensitive and personal information, and we want you to feel safe knowing that your details are kept secure and confidential.
This policy explains how we collect, use, and protect your personal information, in line with the Information Technology Act, 2000 and IT Rules, 2011 (India), as well as
international best practices like the General Data Protection Regulation (GDPR).
⸻
1. Information We Collect
We may collect:
• Basic contact information (name, email, phone) when you book an appointment or fill out forms.
• Information you share during sessions or through communication with us (handled with the highest confidentiality).
• Website use data such as IP address, browser type, or pages visited (to improve your online experience).
If you are outside India, your information will be handled in accordance with applicable privacy laws in your country (such as GDPR for EU residents).
2. How We Use Your Information
We use your information only to:
• Provide counselling and related services.
• Respond to enquiries and appointment requests.
• Share updates or resources if you have opted-in.
• Improve our website and services.
We do not sell, rent, or misuse your information.
3. Confidentiality in Counselling
Everything you share in counselling is strictly confidential. We will only share information if:
• There is risk of harm to yourself or others.
• We are legally required to do so by authorities.
Otherwise, your information is never shared without your consent.
4. Data Storage & Security
• Information is stored securely, with access restricted to authorized professionals.
• We use safeguards to protect against unauthorized access, disclosure, or loss.
• For clients in the EU/UK, data is processed lawfully under GDPR principles (consent, purpose limitation, security).
5. Sharing of Information
We may share your data only with:
• Trusted service providers (such as secure booking or email systems), who are bound by confidentiality.
• Legal authorities if required by law.
We never share data for marketing or unrelated purposes.
6. Your Rights
You have the right to:
• Request access to the information we hold about you.
• Ask for corrections or deletion of your data.
• Withdraw consent for communication at any time.
• For EU/UK clients: request restriction of processing or data portability (as per GDPR).
7. Cookies & Website Use
Our website may use cookies to enhance browsing and understand visitor behaviour. You can disable cookies in your browser if you prefer.
8. Third-Party Links
Our website may link to other sites (e.g., resources). Please note, we are not responsible for their privacy practices.
9. Updates to This Policy
This policy may be updated from time to time. The revised version will always be posted here with the updated date.
10. Contact Us
If you have any questions, concerns, or requests regarding your privacy:
📧 Email us:
support@inspiracounselling.com